Services
BUSINESS ServiceS
Support for all your business needs including:
- Email, diary and meeting management including email declutter
- Business Operations Management
- Recruitment, including screening, shortlisting, interviewing, scheduling appointments, and confirmations
- Data entry/database & CRM management
- Project research and co-ordination
- Formatting documents, contracts
- Mail campaigns
- Social Media Management
- Start-up business support and Relocation
- Website administration
- Employment – appraisals, contracts, holidays, job descriptions and sickness management
- Bookkeeping, credit control, expenses, invoicing, overhead analysis
- Events – from conferences to social, guest list management and venue sourcing
- Building work and lease negotiations
- Sourcing office equipment and installation
- Vehicle management
PERSONAL ServiceS
Services to benefit you and your family at home for example:
- Emails, diary management and telephone calls
- Organising social events parties, shows, restaurants etc
- Travel/holiday research and booking
- Household management including overseeing and arranging contractors, household staff and suppliers, receiving deliveries,
- Managing your insurance policies of all types
- Setting up and running a home office
- Sourcing furniture, household products, grocery organisation and specialist traders
- Vehicle Services and MOTs
- Household bills and utility evaluation research
- Moving Home support
- Asset Management
How IT WORKS
Contact me
Email me to book in a discovery call or let me know your requirements and I will send a free no-obligation quote.
What is the cost?
My standard hourly rate is £30. I will always quote and agree rates before any work starts. Payment is required by BACS within 7 days of the invoice date. I offer monthly retainer packages as follows:
BRONZE
10 hours
£29 per hour / £290 per month
SILVER
20 hours
£28 per hour / £560 per month
GOLD
30 hours
£27 per hour / £810 per month
A package allows me to be flexible with the services I am providing whilst working within an agreed block of time. It also guarantees that I reserve that time to meet your needs. As a package client, this allows you to budget monthly – plus you get a discounted rate too!
All time is tracked, rounded up or down to the nearest 15 minutes. All packages are non-refundable.
These packages are tailored to your needs. Once a list of tasks has been confirmed I will issue you with a booking form to be signed by both parties. Any additional time over the agreed package will be billed at the same discounted rate at the end of the month.
Do I have to commit to regular hours?
No, the service is designed to be used on an ‘as and when needed’ basis. There are clients who use the service daily but also clients who only use the service occasionally.
Any additional costs?
Additional costs incurred at your request eg, printing, postage, couriers, telephone calls, and non-standard materials.
Can you provide urgent support?
Where possible yes! I can work to tight deadlines and have no problem reacting to a client’s urgent requirements where I am able to. If a projects time frame could not be met then the job would not be accepted. For work required on a Sunday or bank holiday, or less than 36hrs notice provided, there will be an additional charge of £5 p/h (with a minimum excess charge of £15).
Why me?
Here are some reasons hiring a virtual assistant is beneficial to your business/life balance:
- A virtual assistant costs less than hiring a full time staff member and there are no agency fees
- You won’t incur office costs or overhead expenses (tax, pensions, holiday and sickness) as you would for a new staff member
- Flexible working patterns to suit you
- You only pay for the hours you need, when you need them
- There is no need to find space for an assistant in the office or your home
- I have a wealth of experience and have been an assistant for over 20 years
- Together we can develop a clear understanding of your needs, aims and objectives. I take the time to learn about your business and way of working so I can be up to speed when required again
- All tasks will be thoroughly and swiftly completed with the utmost attention to detail.