Terms & Conditions


Share The Load will not at any time or in any manner, either directly or indirectly, use for the personal benefit, or divulge, disclose or communicate in any manner any information that is proprietary to the Client. Share The Load will protect such information and treat it as strictly confidential. This provision shall continue to be effective after the termination of this Agreement.

Any works copyrighted, ideas, discoveries, inventions, patents, products, or other information (collectively, the “Work Product”) developed in whole or in part by Share The Load in connection with the Services shall be the exclusive property of the Client. Upon request, Share The Load shall sign all documents necessary to confirm or perfect the exclusive ownership of the Client to the Work Product.

Upon termination of this Agreement, Share The Load will return to Client all records, notes documentation and other items that were used, created, or controlled during the term of this Agreement with the exception of items purchased by Share The Load and not reimbursed by the Client.

The Client will be the legal owner and will hold intellectual copyright of all work undertaken by Share The Load

All images supplied by the client remain their responsibility, with regards to obtaining rights for use. All images supplied by Share The Load will be sourced with permission.


Client will pay compensation to Share The Load for the Services at agreed contracted rate. This compensation shall be payable by BACS Transfer within 7 days of the invoice date. The final invoice shall include billable time, reimbursable expenses, and any other fees related to the Work.

Clients will be invoiced either after an individual assignment is completed or on an ongoing monthly basis.

A time report will be provided with the invoice unless the client requests otherwise.

Chargeable time includes meetings and calls outside of contracted hours, and includes the writing and/or reading of correspondence sent by mail or email.

All postage, printing and other stationery expenses bought on behalf of the client’s business will be added to the invoice for reimbursement.

Once an invoice becomes overdue, no further work will be undertaken.

Final proofreading and checking of all work supplied is the responsibility of the client.

The Client understands Share The Load’s estimated time and cost for completing the Work is an informal calculation and that any adjustments to the amount of work, schedule and/or the number of hours and fees is subject to review and renegotiation with the Client when necessary.

Any errors must be reported within two (2) days of receipt of completed work. Errors generated by Share The Load will be rectified free of charge, but amendments or alterations requested by the client thereafter will be charged at the standard hourly rate.

Should ongoing project work be suspended or delayed through any default of the client, Share The Load shall be entitled to immediate payment for work already carried out and expenses incurred.


The Service to be provided under this Agreement shall be performed at Share The Load’s place of business. 217 London Road North, Redhill, Surrey, RH1 3BN


Share The Load Assistance is generally available to provide Services Monday – Friday 9am – 5pm EST, excluding national holidays.


Share The Load will not be liable for loss, damage or delay of Client’s project due to circumstances beyond Contractor’s control. Such circumstances may include (but are not limited to) acts of God, public unrest, power outages, and inability to contact Client. In the event of such loss, damage or delay, Service Provider will make every effort to notify Client immediately.


It is understood by the parties that Share The Load is an independent contractor with respect to the Client and not an employee of the Client. The Client will not provide fringe benefits, including health insurance benefits, paid vacation, or any other employee benefit, for the benefit of Share The Load.


Either party may terminate this agreement upon 14 days written notice to the other party. Provided, however, that each party may terminate the Agreement immediately without prior notice in the event of a breach of this Agreement by the other party. Upon Termination, Share The Load shall invoice Client for any payment due, and payment will be due immediately upon receipt.

Either the Client or Share the Load has the right to terminate a contract for services if there is a serious breach of its terms.


Under the terms of the Data Protection Act 1998 / GDPR, the Client and Share The Load may keep on record such information (e.g. contact details) as is necessary. Either may view the other’s records to ensure that they are relevant, correct and up to date.